Last updated: 24 September 2026
This Privacy & Cookies Policy explains how we collect, use, store and protect personal data when you visit illariyai.com, use the Illariy AI service through Telegram, purchase Illariy Access, or contact us. Please read it before using the service.
The controller responsible for the Illariy AI service and this website is:
my-self s.r.o.
Company ID: 55115268
VAT ID: 2121871840
Registered office: Záhradnícka 46/A, 821 08 Bratislava – Ružinov, Slovakia
Slovak Republic
Email: care@illariyai.com
In this Policy, “Illariy”, “we”, “us” and “our” mean my-self s.r.o.
When you visit our website, we may process technical information needed to deliver and secure it, including:
We use this information to operate the website, keep it secure, prevent abuse, diagnose errors and remember your cookie choice. We do not sell personal information or use your website activity for third-party behavioural advertising.
Illariy is available through a Telegram bot. When you start or use the chat, we may process:
We use this information to provide the conversation you request, maintain continuity where that feature is available, administer credits and subscriptions, keep the service reliable, protect against misuse and improve the operation of Illariy.
Relationship conversations can be personal. Please do not send passwords, payment-card details, government-ID numbers, or another person’s private information unless you have a lawful reason to do so. Illariy is not intended for medical, mental-health, crisis or emergency support. If you choose to include special-category personal data in a message, we will process it only where permitted by applicable law and only for the relevant service purpose.
If you start a paid subscription, buy additional credits or otherwise make a purchase, we may process your name and contact details where provided, billing details where required, plan or credit selection, payment status, transaction identifiers, amount and invoice data. Payments are processed by Stripe. We do not receive or store your full payment-card number or CVV.
If you contact us by email or social media, we process the contact details and content you provide so that we can respond, support you, investigate an issue and protect our legal position where necessary.
Where the GDPR applies, we process personal data on the following legal bases:
Providing chat and payment information is voluntary, but we cannot provide the relevant service or complete a purchase without the information needed for it.
We use trusted service providers that process personal data only as needed to provide their services to us. Depending on how you use Illariy, these may include:
Some providers may process data outside the European Economic Area. Where the GDPR applies, we use an appropriate transfer mechanism, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, where required.
We do not sell chat content or disclose it to third parties for their own marketing.
We keep personal data only for as long as needed for the purpose for which it was collected, including to provide the service, maintain security, resolve disputes and meet legal obligations. The main retention criteria are:
When data is no longer needed, we delete it or anonymise it where appropriate. You may ask us to delete personal data sooner; legal obligations and legitimate security or legal-claim needs may require us to keep limited information for longer.
Cookies are small files stored on your device. We use essential cookies needed for website operation, security and remembering your cookie choice. Essential cookies do not require consent where applicable law permits their use.
If we introduce optional analytics or marketing cookies, we will explain them in the cookie banner and ask for consent before placing them where consent is required. You can manage your preference through the cookie banner or your browser settings. Blocking some cookies may affect parts of the website.
Subject to applicable law, you may have the right to:
To exercise a right, email care@illariyai.com with “Privacy Request” in the subject line. We may need to verify your identity before acting on a request. Where the GDPR applies, we normally respond within one month, subject to any permitted extension.
You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic or with the supervisory authority in your country of habitual residence, place of work or alleged infringement. More information is available at dataprotection.gov.sk.
Illariy uses AI to generate conversational responses from the information you provide. It does not make decisions that produce legal or similarly significant effects about you. Illariy is a tool for reflection and clarity, not a licensed therapist, doctor, crisis service or substitute for professional advice.
Illariy is intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe that a child has provided personal data to us, please contact us at care@illariyai.com.
We use reasonable technical and organisational measures designed to protect personal data, including access controls, security monitoring and encryption where appropriate. No online service can guarantee absolute security, so please use care when deciding what to share.
We may update this Policy when our service, technology or legal obligations change. The current version and its update date will always be published on this page. Where a change is material, we will provide additional notice where required by law.